Terms of Service
1. Agreement to these Terms
Last updated: November 9, 2026
These Terms of Service (the "Terms") are a binding contract between you and Multipost LLC, a California limited liability company ("MultiPost," "we," "us" or "our"). They govern your use of the website at multipost.io, the web application at app.multipost.io, and all related features and services (together, the "Service").
You accept these Terms when you create an account, check the box agreeing to them, sign in with Google, or use the Service. If you do not agree, do not use the Service.
Our Privacy Policy explains how we collect and use personal information. It is part of these Terms.
Important: Section 14 requires most disputes to be resolved by individual arbitration instead of in court. It also waives class actions and jury trials. You may opt out within 30 days of first accepting these Terms by following the steps in Section 14.
2. Eligibility and accounts
You must be at least 13 years old to use the Service. If you are under 18, you may use the Service only if your parent or legal guardian has read these Terms and agreed to them on your behalf. A parent or guardian who agrees for a minor accepts these Terms personally, is responsible for the minor's use of the Service and for all charges on the account, and makes the promises in these Terms about the minor's content. The Service is not directed to children under 13, and children under 13 may not use it.
If you use the Service on behalf of a company, a creator you manage, or any other person, you confirm that you have authority to accept these Terms for them. In that case "you" means both you and that company or person.
You agree to:
- give accurate account information and keep it current;
- keep your password confidential and not share your account;
- create only one free account, and not open extra accounts to get around plan limits or free trial limits; and
- tell us promptly, using the contact details in Section 18, if you suspect unauthorized access to your account or to any social account connected to it.
You are responsible for all activity under your account, including posts published through it and activity by anyone you allow to use it.
3. The Service
MultiPost lets you publish your content to the social media accounts you connect. It works in two ways:
- Manual Mode. You upload or import a video, choose the destination accounts, and publish.
- Auto Sync. You choose one connected account as a trigger. When a new post appears on that account, MultiPost automatically copies it and publishes it to the destination accounts you selected, without asking you to approve each post.
Auto Sync is your standing instruction. By turning on Auto Sync, you instruct us to publish every new eligible post from your trigger account to your selected destinations until you pause or delete that setup. You are responsible for each of those posts exactly as if you had published it yourself. You can pause or delete a sync setup in the app at any time.
Retrieving your content. When Auto Sync or an import retrieves content from a platform or a storage service such as Google Drive or Dropbox, you authorize us to access and copy that content on your behalf. This includes a version without the source platform's watermark where one is available.
Plans and limits. The Free plan allows up to 3 manual posts in any rolling 24-hour period. The Pro plan includes Auto Sync and the other features shown on our pricing page. The features, limits and supported platforms for each plan are those shown on our pricing page at the time you use the Service.
Timing. Publishing times are estimates. Auto Sync is designed to publish within about 10 minutes of a new trigger post, but we do not promise any publishing time.
Changes. We may add, change or remove features, limits and supported platforms at any time. If a change materially reduces a paid plan you are on, you may cancel as described in Section 7.
4. Connected accounts and third-party platforms
Your authorization. When you connect a social media account, you authorize us and our service providers to access that account and to publish, retrieve and read content and account statistics on your behalf, using the authorization methods the platform provides. You may only connect accounts that you own or are authorized to manage. You can disconnect an account at any time in the app.
Platform rules still apply to you. Your use of TikTok, Instagram, YouTube, Snapchat, Threads, Facebook, X, LinkedIn and any other platform remains subject to that platform's own terms and policies. This includes its rules on reposted, duplicated or automated content, music, branded content and advertising disclosures. You are responsible for following those rules for every post published through the Service. By connecting a YouTube channel, you also agree to be bound by the YouTube Terms of Service.
Platforms act on their own. Platforms decide what happens to your content and your accounts. A platform may reject, remove, mute, block, label, limit or demonetize a post. It may issue a copyright claim or strike, restrict features, or suspend or terminate your account. It may also change or withdraw the access that the Service depends on. We do not control these decisions and are not responsible for them.
No affiliation. MultiPost is an independent service. It is not endorsed by, sponsored by or affiliated with any social media platform. Platform names and logos belong to their owners.
Other third-party services. Payments are processed by Stripe. Imports from Google Drive, Dropbox or similar services are subject to those services' own terms. We are not responsible for any third-party service.
Release. To the fullest extent permitted by law, you release MultiPost and its members, managers, employees and contractors from all claims and damages arising from a dispute between you and any platform, rights holder or other third party about content published through the Service. You waive California Civil Code Section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You also waive any similar law of another state or country.
5. Your content
You own your content. "Your content" means the videos, images, audio, captions, text and other material that you upload, import or have us retrieve and publish. You keep all ownership rights in it.
License to us. You grant MultiPost a non-exclusive, worldwide, royalty-free license to host, store, copy, reformat, transcode, transmit and publish your content. We may use this license only to operate and provide the Service to you, as you direct, and as described in our Privacy Policy. The license ends when your content is deleted from the Service, except for copies kept in routine backups for a limited time. Posts already published to a platform stay there until you remove them on that platform.
Your promises. For every item of your content, including each post published by Auto Sync, you promise that:
- you own it, or you have every right, license, consent and release needed to publish it on each destination platform, including for any music, sound recording, musical composition, footage, image, trademark, name, voice or likeness in it;
- it does not infringe or violate anyone's copyright, trademark, privacy, publicity or other rights;
- it, and its publication on each destination platform, complies with the law and with that platform's rules; and
- it includes any disclosure the law or a platform requires, such as a sponsored content or paid partnership disclosure.
Music and audio. Music, sounds and effects offered inside one platform, such as a platform's sound library, are often licensed for use on that platform only. Publishing a video that contains them on a different platform can lead to muted audio, blocked videos, copyright claims, strikes, lost monetization or account penalties. MultiPost does not review your content, does not check or clear rights, and does not remove or replace audio. You alone decide which content is safe to publish to each destination, and you bear the results of that decision.
No review, but we may act. We have no duty to review content. We may refuse to publish, or may remove from the Service, any content that we believe violates these Terms or the law or could expose us or others to harm.
Keep your own copies. The Service is not a storage or backup service. Keep your own copies of your content.
6. Acceptable use
You agree not to, and not to let anyone else:
- publish content that is illegal, infringing, defamatory, harassing, threatening, hateful, sexually exploitative or fraudulent, or that depicts or endangers a minor;
- publish content that you do not have the rights to publish, or connect an account that you are not authorized to manage;
- use the Service to send spam, to run fake or misleading accounts, to manipulate engagement, or to break any platform's rules;
- upload malware or anything else designed to damage, disrupt or gain unauthorized access to any system, account or data;
- probe, scan or test the security of the Service, or get around any technical limit, plan limit or access control;
- access the Service with bots, scrapers or other automated tools, other than through features we provide;
- copy, modify, reverse engineer or decompile the Service, or use it to build a competing product;
- resell, sublicense or rent the Service, or provide it to others as a service bureau, without our written permission; or
- use the Service in violation of any law, including export control and sanctions laws.
We may investigate suspected violations and may suspend or remove content, sync setups or accounts as described in Section 10.
7. Plans, free trial, billing and cancellation
Free plan. The Free plan costs nothing and does not require a payment method.
Pro plan. The Pro plan is a paid monthly subscription. The current price is $29 per month, plus any applicable taxes. The price that applies to you is the price shown at checkout.
Free trial. We may offer a 7-day free trial of the Pro plan. A payment method is required to start a trial. Unless you cancel before the trial ends, your paid subscription starts automatically when the trial ends, and we will charge the monthly price shown at checkout to your payment method. Each customer may use one free trial.
Automatic renewal. Your subscription renews automatically every month at the then-current price until you cancel. You authorize us to charge your payment method on each renewal date.
How to cancel. You can cancel at any time, online, by going to Settings, then Billing, then Manage subscription in the app. You can also cancel by contacting us using the details in Section 18. Cancellation takes effect at the end of your current billing period or free trial. You keep Pro access until then and will not be charged again.
Refunds. Payments are non-refundable. We do not give refunds or credits for partial billing periods, unused time or unused features, except where the law requires it or where Section 10 says otherwise.
Price changes. We may change our prices. We will email you at least 30 days before a price change applies to your subscription. The new price applies from your next renewal after that notice. If you do not agree, cancel before that renewal.
Failed payments. If a payment fails, we may retry it. If it still fails, we may suspend Pro features or move your account to the Free plan.
Moving to the Free plan. When a subscription ends, your account moves to the Free plan. Auto Sync stops and Free plan limits apply.
Payment processing. Payments are processed by Stripe. Your payment details are handled by Stripe under its own terms and privacy policy.
8. Copyright complaints
We respect intellectual property rights and respond to notices of claimed infringement under the Digital Millennium Copyright Act ("DMCA").
Sending a notice. If you believe content on the Service infringes your copyright, send a written notice to our designated copyright agent using the contact details in Section 18, with the subject line "Copyright Notice". Your notice must include:
- your physical or electronic signature;
- the copyrighted work you claim was infringed;
- the content you claim is infringing and enough detail for us to find it, such as the account and the post;
- your name, address, phone number and email address;
- a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law; and
- a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act for the owner.
What we do. When we receive a valid notice, we may remove the content from the Service, stop publishing it, and notify the user who supplied it. We cannot remove a post from a third-party platform. To have a post removed from a platform, you must also contact that platform.
Counter-notice. If your content was removed and you believe that was a mistake or misidentification, you may send our copyright agent a counter-notice. It must include your signature, the content that was removed and where it appeared, a statement under penalty of perjury that you believe in good faith the removal was a mistake or misidentification, and your name, address and phone number. It must also state that you consent to the jurisdiction of the federal district court for your address, or for Los Angeles County, California if you are outside the United States, and that you will accept service of process from the person who sent the original notice. We may restore the content 10 to 14 business days after a valid counter-notice unless the complaining party tells us it has filed a court action.
Repeat infringers. We will suspend or terminate, in appropriate circumstances, the accounts of users who repeatedly infringe.
False notices. Anyone who knowingly makes a false claim in a notice or counter-notice may be liable for damages under the DMCA.
9. Our intellectual property and your feedback
Our rights. MultiPost owns the Service, including its software, design, text, graphics and logos, and the MULTIPOST name and brand. These are protected by copyright, trademark and other laws. Except for the limited right to use the Service under these Terms, we do not grant you any rights in them.
Your right to use the Service. While you comply with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable right to access and use the Service for your own content and accounts, or for those you are authorized to manage.
Feedback. If you send us ideas or suggestions, we may use them freely and without any payment or obligation to you.
10. Suspension and termination
By you. You may stop using the Service at any time. To close your account and have your account data deleted, contact us using the details in Section 18. Closing your account does not cancel a paid subscription unless you also cancel it under Section 7, and it does not entitle you to a refund.
By us for cause. We may suspend or terminate your account, a sync setup or your access to the Service, immediately and without a refund, if:
- you breach these Terms;
- you do not pay amounts due;
- your account is the subject of repeated copyright complaints;
- a platform or a legal authority requires it; or
- we reasonably believe your use creates legal risk or harm for us, other users, a platform or any third party.
By us without cause. We may also end your account or stop offering the Service for any other reason. If we do that while you have a paid subscription, we will refund the fees you prepaid for the unused part of your current billing period.
What happens next. When your account ends, your right to use the Service ends, your connected accounts are disconnected, all sync setups stop, and we may delete your content and account data from the Service. Posts already published to a platform stay on that platform until you remove them there.
Survival. Sections 4 (Release), 5, 8, 9 and 11 through 18 continue to apply after your account ends.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, MULTIPOST DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Without limiting that, we do not promise that:
- any post will be published, or will be published on time, in the right format, to every destination, only once, or with its audio, captions or other elements intact;
- any platform will accept, keep, show, recommend or monetize your content, or will not claim, restrict, mute, remove or penalize it;
- you will gain any views, followers, reach, engagement or revenue;
- the Service will be uninterrupted, timely, secure or free of errors; or
- your content or data will not be lost.
No promise of results. Any audience, growth or revenue figures on our website or in our marketing describe the experience of particular creators. They are not a prediction or a promise of what you will achieve.
Not professional advice. We do not give legal, copyright, tax or financial advice. Nothing in the Service tells you whether you have the rights to publish any content.
Some places do not allow certain warranty disclaimers, so parts of this Section may not apply to you.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, MULTIPOST AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, MONETIZATION, FOLLOWERS, AUDIENCE, BUSINESS OPPORTUNITY, GOODWILL, CONTENT OR DATA, HOWEVER CAUSED AND UNDER ANY LEGAL THEORY, EVEN IF WE WERE TOLD THE DAMAGE WAS POSSIBLE.
THIS INCLUDES LOSSES THAT RESULT FROM:
- a post that was published, not published, published late, published more than once or published to the wrong destination;
- a copyright claim, strike, takedown, mute, block, demonetization or other action by a platform or a rights holder;
- the restriction, suspension or termination of any social media account;
- a platform changing or withdrawing access that the Service depends on; or
- unauthorized access to your account or your connected accounts that was not caused by our breach of these Terms.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM AND (B) US $100.
These limits apply to every kind of claim, whether based on contract, tort, negligence, strict liability, statute or anything else. They apply even if a remedy fails of its essential purpose. They are a fundamental part of the deal between you and us, and our prices reflect them.
Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud, gross negligence or willful misconduct. Some places do not allow some of these limits, so parts of this Section may not apply to you.
13. Indemnification
You will defend, indemnify and hold harmless MultiPost and its members, managers, employees, contractors and service providers from and against all third-party claims, and all related losses, damages, liabilities, costs and expenses, including reasonable attorneys' fees, that arise from or relate to:
- your content, including any claim that it infringes or violates someone's rights;
- any post published through the Service at your direction, including every post published by Auto Sync;
- your connected accounts and your use of the Service;
- your breach of these Terms; or
- your violation of any law, any platform's terms, or any third party's rights.
We will notify you of any claim we want you to cover. We may choose to control the defense with counsel of our choice, at your expense, and you will cooperate with us. You may not settle any claim in a way that imposes an obligation or admission on us without our written consent.
14. Dispute resolution and arbitration
Please read this Section carefully. It affects your legal rights.
Step 1: Tell us first. Before starting any formal proceeding, the party with a complaint must send the other a written notice describing the dispute and what it wants. Send your notice to us using the details in Section 18. We will send ours to your account email. Each side will try in good faith to resolve the dispute for 30 days after the notice is sent.
Step 2: Arbitration. If the dispute is not resolved in those 30 days, you and MultiPost agree that any dispute, claim or controversy arising from or relating to the Service or these Terms will be resolved by binding arbitration, and not in court. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, available at adr.org. The Federal Arbitration Act governs this Section.
Exceptions. Either party may:
- bring an individual claim in small claims court, if it qualifies; and
- ask a court for an injunction or other equitable relief to stop infringement or misuse of intellectual property.
How it works. One neutral arbitrator will decide the dispute. The arbitrator, and not a court, decides whether a dispute can be arbitrated, except that a court decides whether the class action waiver below is enforceable. The hearing will take place by video or phone, on written submissions, or in person in the county where you live or in Los Angeles County, California. Filing, administration and arbitrator fees will be allocated under the AAA's rules. The arbitrator may award the same individual relief a court could. Judgment on the award may be entered in any court with jurisdiction.
CLASS ACTION AND JURY TRIAL WAIVER. YOU AND MULTIPOST EACH WAIVE THE RIGHT TO A JURY TRIAL. YOU AND MULTIPOST MAY BRING CLAIMS AGAINST EACH OTHER ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT COMBINE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.
Your right to opt out. You may opt out of arbitration and the class action waiver. To do so, email us at the address in Section 18 within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out", and include your name and your account email. If you opt out, Section 15 applies to all disputes between us.
If part of this Section cannot be enforced. If the class action waiver cannot be enforced for a particular claim or request for relief, including a request for public injunctive relief, then that claim or request will be decided in court under Section 15, after all other claims are arbitrated. The rest of this Section will still apply.
Changes to this Section. A change to this Section does not apply to a dispute that either party gave notice of before the change took effect.
15. Governing law and courts
These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. The Federal Arbitration Act governs Section 14.
Any dispute that is not subject to arbitration, other than a small claims court action, must be brought only in the state or federal courts located in Los Angeles County, California. You and MultiPost consent to the jurisdiction of those courts.
If you are a consumer living outside California, you keep any protections of your local law that cannot be waived by contract.
16. Changes to these Terms
We may update these Terms. If a change is material, we will notify you by email or in the app at least 30 days before it takes effect, unless the change is required sooner by law or relates to a new feature. The "Last updated" date in Section 1 shows when these Terms last changed.
If you keep using the Service after a change takes effect, you accept the updated Terms. If you do not agree, stop using the Service and cancel any subscription before the change takes effect.
17. General terms
Entire agreement. These Terms, the Privacy Policy and any plan details shown at checkout are the entire agreement between you and MultiPost about the Service. They replace any earlier agreement or statement about it.
Severability. If a court or arbitrator finds part of these Terms unenforceable, that part will be enforced to the fullest extent allowed and the rest will stay in effect, except as Section 14 says otherwise.
No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
Assignment. You may not transfer these Terms or your account without our written consent. We may transfer these Terms to an affiliate or as part of a merger, acquisition or sale of assets.
Events outside our control. We are not responsible for any delay or failure caused by events beyond our reasonable control. These include outages, rate limits, policy changes or access changes by any social media platform, payment processor, hosting provider or other third-party service, as well as internet or power failures, natural disasters, and government action.
Notices and electronic communications. You agree that we may send you notices, agreements and other communications electronically, by email to your account address or through the app. Keep your account email current. Send legal notices to us using the details in Section 18.
Relationship. You and MultiPost are independent parties. These Terms do not create a partnership, joint venture, employment or agency relationship, and they do not give rights to anyone else.
Notice for California users. Under California Civil Code Section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210. The Service is provided by Multipost LLC. Our charges are described in Section 7 and our contact details are in Section 18.
18. Contact
Multipost LLC, a California limited liability company
Email: admin@multiposts.io
Use this address for support questions, legal notices and notices to our designated copyright agent. For a copyright notice, use the subject line "Copyright Notice". To opt out of arbitration, use the subject line "Arbitration Opt-Out".